The mailbox
Write to the shelf
Notes about the site, corrections to the guides, and spotted mistakes are welcome. Orders and shipping questions belong elsewhere, and this page points the way.
About the site and its guides
Found a fact that is wrong, a drying stage that does not match a real jar on a real counter, or a lookalike this site should warn about? That is exactly the mail this shelf wants. The site is small and corrections get read.
About an order
Purchases happen at the shop that sells the jars, and so does everything about them: payment, delivery windows, missing parcels, returns. The account that placed the order is the only place that can see that order and act on it. This site cannot look up, change or track any purchase.
About the toys themselves
Product safety questions and defect reports belong with Spin Master, whose contact details are printed on the packaging and on the Spin Master site. For a toy that arrived wrong or broken, the return path on the order page handles it fastest.
Letters on paper reach the maker at Spin Master Inc., 300 International Drive, Suite 100, Williamsville, NY 14221, United States. That is the office printed on the packaging, for questions about the toys themselves.